+46 8 410 246 80 / info@flane.se

Troubleshooting Cisco IP Telephony & Video (CTCOLLAB)

 

Who should attend

The primary target audiences for the course are:

  • Network administrators and network engineers
  • CCNP Collaboration candidates

Secondary audiences are:

  • Systems engineers

Prerequisites

  • Working knowledge of converged voice, video, and data networks
  • Working knowledge of the MGCP, SIP, and H.323 protocols and their implementation on Cisco IOS gateways
  • Ability to configure and operate Cisco routers and switches
  • Ability to configure and operate Cisco Unified Communications Manager in a single-site and multisite environments

Course Objectives

  • Describe a systematic methodology to troubleshoot issues in Cisco collaboration deployments
  • Troubleshoot issues that relate to Cisco Unified Communications Manager
  • Troubleshoot issues that relate to Cisco VCS
  • Troubleshoot call setup issues
  • Troubleshoot ILS and GDPR issues
  • Troubleshoot Cisco Unified Communications Manger mobility features
  • Troubleshoot issues that relate to Cisco TelePresence Management Suite
  • Troubleshoot media resource and voice quality issues

Follow On Courses

Course Content

CTCOLLAB v1.0 is a comprehensive course that enables the learner to troubleshoot Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. This course also teaches troubleshooting methodology, triage, resources, tools and fixes at Cisco Collaboration Solutions – system or solution level. This course also covers troubleshooting Cisco Unified Communications Manager & UCM mobility features, VCS control and Expressway, and issues with call setup, ILS, voice quality and media resources.

CTCOLLAB labs provide the learner a deep practical understanding of how to troubleshoot a multitude of issues with: Gateway and endpoint registration, LDAP integration, On-net single and multisite calling, off-net calling, ILS and GPDR, general mobility issues, device, extension and Cisco Unified Mobility, and Cisco TMS, transcoder, and issues with audio and video conferencing.

Classroom Training

Duration 5 days

Price (excl. VAT)
  • Sweden: 30,900 Kr
E-Learning Cisco Digital Learning

Duration 360 days

Price (excl. VAT)
  • Sweden: £ 780.-
Fast Lane Live Buy E-Learning

Schedule

English
6 hours difference
26/10/2020 ― 30/10/2020 Online Training Time zone: CDT
7 hours difference
31/08/2020 ― 04/09/2020 Online Training Time zone: CDT
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom. Please note, local pricing is applicable.
Sweden

Currently there are no local training dates scheduled.  For enquiries please write to info@flane.se.

This is a FLEX course, which is delivered both virtually and in the classroom. Please note, local pricing is applicable.