Detailed Course Outline
TCP/IP Troubleshooting Overview
Monitoring
- Application Metering
 - Network Management Systems
 - Baselining and Trend Analysis
 - Broadcasts
 - Response Time
 - Bandwidth and Throughput
 - Routing
 
Troubleshooting-Tools
- Cable Tester
 - Field Analyser
 - Protocol Analyser
 - RFC 1147
 - Ping
 - ICMP
 - Documentation
 
Basic Protocol Analysis
- Protocol Analyser Types
 - Monitor versus Capture Mode
 - Analysis Strategies
 - Interpreting the Displays
 - Filter Techniques
 
Troubleshooting the different OSI Layers
- Network Interface Layer: Cabling, Network Interface Card, Frame-Types, Broadcast Level, Bridge Configuration, Hubs/Repeaters
 - Internetwork Layer: Router Configuration, ARPs, Tunneling
 - Host-to-Host (Transport) Layer
 - Application Layer