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ONTAP Troubleshooting (CATSP)

 

Course Overview

In this course, you increase your proficiency as a NetApp® ONTAP® software engineer by learning how to troubleshoot ONTAP environments. Specifically, you learn how to troubleshoot the management component, scale-out networking, NAS protocols (NFS and SMB), and SAN protocols (iSCSI). From lectures, demonstrations, and active exercises, you learn how to isolate issues, verify configurations, view logs, view trace messages, and use event management system messages for troubleshooting.

Who should attend

NetApp Technical Support engineers, Support Services Certified partner engineers, and Professional Services engineers.

Prerequisites

A working knowledge of ONTAP software and NAS and SAN protocols

ONTAP Cluster Administration ONTAP Cluster Administration (ONTAP 9.6) (ONTAP9ADM) or ONTAP 9.2 Cluster Administration and Data Protection ONTAP Cluster Administration and Data Protection Bundle (ONTAP 9.6) (CDOTDP9)

Course Objectives

This course focuses on enabling you to do the following:

  • Describe the different software components in the ONTAP architecture
  • Describe the methodologies for troubleshooting management component applications, networks, and protocols
  • Use troubleshooting workflows to identify failure symptoms, determine potential causes, and resolve issues
  • Use debugging commands, logs, and tools to identify, isolate, and fix complex technical issues that involve different core components
  • Check the health of a cluster and summarize the results
  • Identify issues with the management component
  • Use administrative commands to verify the configuration of NFS, SMB, and iSCSI
  • Use the troubleshooting methodology for NFS, SMB, and iSCSI to define and isolate issues
  • Locate logs for the management component, network, NFS, SMB, and iSCSI protocols
  • Collect data for support cases
Classroom Training

Duration 4 days

Price (excl. VAT)
  • Sweden: 3,600.- €

Schedule

English
Time zone CEST
05/10/2020 ― 08/10/2020 Online Training Time zone: CEST
07/12/2020 ― 10/12/2020 Online Training Time zone: CET
1 hour difference
06/07/2020 ― 09/07/2020 Online Training Time zone: BST
10/08/2020 ― 13/08/2020 Online Training Time zone: EEST
14/09/2020 ― 17/09/2020 Online Training This is an English language FLEX course.
Time zone: BST
02/11/2020 ― 05/11/2020 Online Training This is an English language FLEX course.
Time zone: GMT
7 hours difference
20/07/2020 ― 23/07/2020 Online Training Time zone: CDT guaranteed date!
20/07/2020 ― 23/07/2020 Online Training Time zone: CDT
20/07/2020 ― 23/07/2020 Online Training Time zone: CDT
9 hours difference
19/10/2020 ― 22/10/2020 Online Training Time zone: PDT
19/10/2020 ― 22/10/2020 Online Training Time zone: PDT
Fast Lane will carry out all guaranteed training regardless of the number of attendees, exempt from force majeure or other unexpected events, like e.g. accidents or illness of the trainer, which prevent the course from being conducted.
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom. Please note, local pricing is applicable.
Sweden

Currently there are no local training dates scheduled.  For enquiries please write to info@flane.se.

FLEX & Online Training

Please see below our alternative, English language, FLEX course options.

02/11/2020 ― 05/11/2020 London, City This is an English language FLEX course.
Time zone: GMT
This is a FLEX course, which is delivered both virtually and in the classroom. Please note, local pricing is applicable.